Srini Sridhar
- Role
- VP Customer Experience at Yodlee
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Srini Sridhar
Technology & Client Success executive with experience in building, revitalizing, and…
Experience
VP Customer Experience
Jul 2017 — Present
Manage customer life cycle, experience, segmentation, NPS and overall success - Operational excellence to reduce churn, achieve sustained renewals, revenue expansion and Customer Advocacy - Pursue expansion strategies within customer base - Coach, mentor and manage a distributed team of Customer Success specialists
Skills
- Software Development
- Product R&D Services
- Customer Relationship Management (Crm)
- Sdlc
- Team Building
- Leadership
- Customer Satisfaction
- Pre-Sales
- Scrum
- Resource Management
- Offshoring
- Crm
- Enterprise Software
- Integration
- Program Management
- Business Process
- Service Delivery
- Strategy
- Software Project Management
- Business Strategy
- Consulting
- Saas
- Business Analysis
- Agile Methodologies
- Agile Project Management
- Vendor Management
- Outsourcing
- Cloud Computing
- Revenue Growth Generation
- Team Management
- Account Management
- Product Development
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