Srini Ganapathy

WORK HISTORY

EDUCATION

SKILLS

ABOUT SRINI GANAPATHY

I drive data analytical solutions designed to improve customer experience outcomes. As the leader of Complaints Data Analytics and Reporting at Wells Fargo, I oversee initiatives that use data-driven business transformation to generate value for customers across both business and technology functions. My experience includes building and managing onshore and offshore analytics teams responsible for delivering high-quality data reporting and products for major lines of business, including Wealth Management, Community Bank, Credit Card, Personal Loans Group, Retail Services, and Consumer Digital.I apply logical, analytical, and modern data analytical methods to address complex business challenges. I have implemented machine learning and data analytics solutions aimed at improving efficiency and reducing costs. My work involves close collaboration with data engineers, business partners, and stakeholders to deliver data solutions that support informed decision-making.I maintain a focus on emerging technologies and promote best practices in data analysis within my team, prioritizing ongoing education on new tools. My leadership approach is based on: Communicating issues and proposing solutions using data analytics. Aligning technology and human resources to achieve project goals. Sharing organizational vision and objectives.I am available for professional networking and collaborative projects related to AI/ML Data Analytics.