Srinath B.
Salesforce Marketing Cloud Analyst | CRM & Digital Strategy Expert | Business Planning & Transformation Leader | Driving Scalable Growth at Setlerz
- Role
- Salesforce Marketing Cloud Analyst at Setlerz It Solution
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Srinath B.
I’m a Salesforce Marketing Cloud Analyst with over 7+ years of hands-on experience helping organisations digitally transform through intelligent, scalable CRM strategies. At Setlerz, I lead a cross-functional team that delivers customised Salesforce solutions, driving growth, boosting efficiency, and elevating customer experiences.My passion lies in bridging business needs with technology design and deploying solutions that are not only functional but future-ready. Whether it\'s optimising complex sales processes, automating service workflows, or integrating third-party platforms, my focus is always on delivering tangible business outcomes. Expertise across the full Salesforce suite: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Pardot, CPQ, and Data Cloud Specialised in CRM strategy, automation, and digital transformation Industry focus: Healthcare, SaaS, Customer Support, and B2B Services Global delivery leadership with dual operations in the U.S.(Sheridan, WY) and India (Pune) Client-centric mindset: Every solution is tailored to maximise ROI, adoption, and scalabilityBacked by a proven track record on Salesforce AppExchange and a growing portfolio of successful global implementations, I’m committed to helping forward-thinking companies unlock the full potential of their Salesforce investments.If you\'re looking for a strategic CRM partner or Salesforce expert who blends technical depth with business acumen, let’s connect. i•••@setlerz.com |
Experience
Salesforce Marketing Cloud Analyst
Feb 2023 — Present · Dallas, TX, US
As a Salesforce Marketing Cloud Analyst at Setlerz, I lead CRM transformation initiatives for clients across industries by designing and deploying tailored Salesforce solutions that align with business goals, accelerate growth, and drive digital innovation.Key Responsibilities & Achievements- Led end-to-end implementations across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, ensuring high user adoption and ROI- Collaborated with clients to define CRM strategies, optimize business workflows, and digitize sales, support, and marketing operations- Architected and deployed automation workflows and data integrations, increasing operational efficiency by up to 30%- Delivered scalable solutions in Healthcare, SaaS, and B2B services, enhancing client performance and customer satisfaction- Partnered with cross-functional teams to ensure timely delivery, technical excellence, and measurable business impact. Certified in Salesforce CRM Special focus: CRM Strategy | Business Process Automation | Cloud Integration | Digital Transformation
Education
Symbiosis Institute of Business Management, Hyderabad
Bachelor of Commerce - BCom, International Business/Trade/Commerce
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