Srinandini Datta
Customer Service Representative @Longo's
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WORK HISTORY
Customer Service Representative @Longo's
Toronto, ON, CA
Please remember the following responsibilities:1. Assisting customers with product inquiries, special orders, and issue resolution.2. Managing customer database using Dynamics 365.3. Operating POS systems to process and manage transactions effectively.4. Training and collaborating with team members to enhance customer service delivery.5. Regularly auditing and updating filing systems to ensure accuracy, reduce errors, and improve operational efficiency.6. Using the Shopify online platform to manage online sales and customer orders.7. Utilizing Certainty Software to conduct regular audits, ensuring compliance with company policies and waste management regulations.
EDUCATION
Seneca College
Postgraduate Degree
Techno India University
Bachelor of Technology - BTech
Seneca College
Postgraduate Degree
ABOUT SRINANDINI DATTA
At Longo\'s, our team is dedicated to elevating the customer experience through meticulous…
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