Sri Latha

About Sri Latha

Sr. Gen AI/AI Engineer: 15+ years of experience directing technical strategy, system…

Experience

1. Principal Engineer

   AT&T

   Jun 2021 — Present · Dallas, TX, US

   I have worked for Lead Management. ATT uses Salesforce sales cloud for managing all customer related information,Leads of different sources • Led a team of 18+ QA specialists (FTE & contracts) in a high-velocity Agile environment, achieving a 25% reduction in regression testing time through optimized test plans.• I authored comprehensive test cases and executed 1500+ tests for web applications, achieving 85% coverage.• Improved defect identification by 30% by implementing a systematic approach to documenting software defects using Jira.• Streamlined communication between developers and QA by initiating weekly sync-ups, resulting in a 20% faster resolution of critical bugs.• I worked extensively on lead management, ATT sales flow processes using Salesforce (Sales Cloud), epic management with JIRA Align, stories, test & defect management with JIRA ITrack, automation with Selenium, and project repository management with GitLab. Postman for API Testing (integration with Mulesoft)• Serve as an escalation point for testing and quality engineering matters and act as the primary point of contact for QE teams. Key member in product release decisions, QA sign-off, and the Go/No-Go process• Recognized during annual performance review for outstanding leadership and team management.• Facilitating rapid resolution of production defects for Tier 1 and 2 Support teams by leveraging Scrum methodologies.• Provided support late nights by doing sanity test, supporting the team for smooth delivery.• Worked with different Sales teams (Vendors and FTE\'s) to get regression suite ready for Digital Checkin and Retail Lead management functionalities which in turn made easy for manual testers as a guide to finish off their regression with that checklist. This in turn helped us to create a solid backlog for automation to progress on.• Identified numerous critical application edge cases, significantly enhancing the user interface and overall user experience for the business.