Srilakshmi Patel

Senior Manager - Accounts & Delivery

Role
Senior Account Manager at Qapitol Qa
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Srilakshmi Patel

Strategic Account & Quality Engineering Leader with 13+ years of experience driving enterprise account growth, delivery excellence, and AI transformation across Staffing and IT Services. I manage key client relationships end-to-end, ensuring revenue retention, margin optimization, and expansion through consultative engagement and strategic workforce solutions.Beyond account management, I actively lead Quality Engineering (QE) and AI-driven transformation initiatives across multiple engagements—helping clients transition from traditional QA models to automation-first, intelligent testing ecosystems. My focus areas include AI-enabled testing strategies, productivity acceleration through automation frameworks, and embedding data-driven governance into delivery models.

Experience

  1. Senior Account Manager

    Qapitol Qa

    Jan 2026 — Present · Bengaluru, IN

    Own end-to-end management of strategic staffing accounts, driving revenue retention, margin optimization, and account expansion by adding enterprise value.• Identify and convert upsell/cross-sell opportunities across staffing, managed services, and specialized skill deployments.• Drive Quality Engineering (QE) transformation initiatives by transitioning accounts from traditional QA to automation-first, scalable testing models.• Lead AI-driven testing and productivity initiatives, integrating intelligent automation, AI-based test optimization, and data-driven governance frameworks.• Help build automation roadmaps to improve efficiency, reduce manual effort, and enhance release velocity.• Establish performance dashboards and delivery metrics to provide data-backed insights to leadership and clients.• Proactively mitigate risks, resolve escalations, and strengthen long-term strategic partnerships.

Education

  • Sri Jayachamarajendra College Of Engineering

    Bachelor of Engineering - BE

    2001 — 2005

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Srilakshmi Patel — Senior Account Manager at Qapitol Qa in Bengaluru, KA, IN | Unifers