Srikrishna Majumder
Head of Customer Success North America @Forty Two Data Services
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WORK HISTORY
Head of Customer Success North America @Forty Two Data Services
Overland Park, KS, US
Customer Business executive & consultant for Tier 1 Telecom Operators (i.e. T-Mobile, AT & T, DTV etc.)
ABOUT SRIKRISHNA MAJUMDER
Service Partner with 7+ years of expertise in Agile development methodologies, 3 years in cloud computing using the AWS Platform, alongside 28 years of dedicated Telecom experience. Dedicated to reducing costs and enhancing organizational efficiency through streamlined operations and strategic change management. Skilled in collaborating with cross-functional teams, driving customer satisfaction, and effectively managing sales processes to meet contemporary business demands and challenges.Possesses a robust background in managing complex systems for Tier-1 network operators such as T-Mobile, AT & T, Comcast, and Sprint, focusing on order capture, handling, catalogue, rating, real-time billing, payments, accounts receivable, and collections. Areas of Expertise:Cloud Transformation Leadership, Strategic Business Management, Agile Development Methodologies, Customer Engagement & Retention, Financial Oversight & Fund Allocation, Telecommunications Systems Management, Digital Strategy Implementation, Team Leadership & Development Industry Experience:Telecommunications, Information Technology Services, Cloud Computing Services, Digital Transformation Solutions, CustomerRelationship Management, Network Operations, Business Development, Strategic Partnerships Feel free to reach out to me directly on LinkedIn or at s••••••••@gmail.com.
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