Srikant Nayak

CSM | Account Management | CRM | AI | SaaS | Recruitment AI | ROI | Onboarding | Adoption | Retention | Churn Management | Renewals | Up-selling | Cross-selling | Implementation & Integration | Requirement Gathering | PM

Role
Head of Customer Success at Virtual Binz
Location
Udaipur, RJ, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Srikant Nayak

Head of CSM - Recruit, build and manage the customer success department - Onboarding, Retention, Training & Development, Success & Support.Talent Expert - Helping recruiters globally to outsource candidates. Enabling the Talent Acquisition teams to achieve their hiring goals faster.Management - Operations Manager, Project Management, Key Account Management.Technology & Skills - HubSpot, Bitrix24, Zendesk, Salesforce, ATS integration, AI driven platforms.Data Analytics – drive growth, track KPI’s, monitor goals and extract actionable insights. Implement efficient work procedures using HubSpot. Create and define all customers processes and success KPIs, create dashboards and analytics reports.

Experience

  1. Head of Customer Success

    Virtual Binz

    Feb 2022 — Present · Udaipur, IN

Education

  • Kendriya Vidyalaya Yol Cantt, Himachal Pradesh

    Matriculation, All subjects

    2000 — 2003

  • Army School Hisar Cantt, Haryana

    High School, Science Stream

    2004 — 2006

  • Biju Patnaik University of Technology, Odisha

    Bachelor of Technology - BTech, Computer Software Engineering

    2006 — 2010

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Srikant Nayak — Head of Customer Success at Virtual Binz in Udaipur, RJ, IN | Unifers