Srikant Nayak
CSM | Account Management | CRM | AI | SaaS | Recruitment AI | ROI | Onboarding | Adoption | Retention | Churn Management | Renewals | Up-selling | Cross-selling | Implementation & Integration | Requirement Gathering | PM
- Role
- Head of Customer Success at Virtual Binz
- Location
- Udaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Srikant Nayak
Head of CSM - Recruit, build and manage the customer success department - Onboarding, Retention, Training & Development, Success & Support.Talent Expert - Helping recruiters globally to outsource candidates. Enabling the Talent Acquisition teams to achieve their hiring goals faster.Management - Operations Manager, Project Management, Key Account Management.Technology & Skills - HubSpot, Bitrix24, Zendesk, Salesforce, ATS integration, AI driven platforms.Data Analytics – drive growth, track KPI’s, monitor goals and extract actionable insights. Implement efficient work procedures using HubSpot. Create and define all customers processes and success KPIs, create dashboards and analytics reports.
Experience
Head of Customer Success
Feb 2022 — Present · Udaipur, IN
Education
Kendriya Vidyalaya Yol Cantt, Himachal Pradesh
Matriculation, All subjects
2000 — 2003
Army School Hisar Cantt, Haryana
High School, Science Stream
2004 — 2006
Biju Patnaik University of Technology, Odisha
Bachelor of Technology - BTech, Computer Software Engineering
2006 — 2010
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