Srikanth Kalyankar
Master\'s in Business Analytics at Trine University, Detroit, Michigan, USA
- Role
- System Analyst at Tufts Medical Center
- Location
- Brookline, MA, US
- LinkedIn followers
- 500 followers
About Srikanth Kalyankar
As a Desktop Support Engineer, I provide Tier 1 and Tier 2 IT support for over 200 users in a hybrid environment, ensuring smooth day-to-day operations across hardware, software, and network systems. My role includes deploying and maintaining desktops, laptops, VoIP phones, and printers, as well as managing user accounts through Active Directory. I specialize in troubleshooting Office 365 tools like Outlook, Teams, and SharePoint, and resolving tickets efficiently using ServiceNow while meeting SLA targets. I also support secure remote access via VPN and handle regular system updates and patching to maintain compliance.
Experience
System Analyst
Jun 2025 — Present · Boston, MA, US
Education
Trine University
Master's degree
2023 — 2024
ZPHS, Nagilla
High School
2010 — 2014
National Inter Open school, Vizag
PUC
2014 — 2016
Bharathiar University
Bachelor of Science - BS
2016 — 2019
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