Srikanth B.

IT Service Manager- Global Technology @Schroders

Chelmsford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

IT Service Manager- Global Technology @Schroders

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London, GB

Lead IT service delivery as part of the Global IT Service Management team. Ensure IT service excellence is delivered to all areas of the business. Be an advocate/enabler for continuous service improvement. Design and deliver a successful ITSM organisation, utilising all aspects of the ITIL discipline with adoption of Agile methodology.

EDUCATION

1999 — 2001

Anna Gem

12th Grade, High School

2001 — 2005

Anna University Chennai

B.Tech, Information Technology

1986 — 1999

Padma Seshadri Bala Bhavan

10th Grade, School

ABOUT SRIKANTH B.

Highly resourceful IT professional, expert at; leading cross-functional teams across multiple geographies, driving strategic growth and development in key areas, managing complex priorities, and running multiple projects and customers contracts simultaneously, to deliver excellent business results;Higher Revenue/Lower Costs Greater Customer Satisfaction Peak Productivity/EfficiencyBritish citizen, holding an engineering degree in Information Technology, with ITIL and PRINCE2 certifications, and trained in KT Problem Management and Lean Six Sigma – complemented by 10+ years of proven leadership in the IT software development and IT services industries. Additional extensive experience with clients in the banking, retail, insurance, financial services, public sector, logistics, manufacturing, FMCG etc.Areas of knowledge and expertise include- Project Planning and Execution - Budget Planning and Forecasting - Strategic Planning and Direction - Quality Control and Assurance - Prioritise & Execute Tasks in a high-pressure environment - Process Reengineering and Continuous Improvement - Team Building and Team Leadership - Managing Enterprise Implementations - Service Transition and Service Migration - Incident and Problem Management - Change and Release Management - IT Service Operations Management

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Srikanth B. — IT Service Manager- Global Technology at Schroders in Chelmsford, GB | Unifers