Srikanth Pk

Experience

1. Technical Account Manager

   DXC Technology

   Dec 2019 — Present · Bangalore Urban, IN

   As a seasoned Technical Account Manager at DXC Technology, I lead strategic delivery engagements for global enterprises—currently for a Swiss-based industrial powerhouse and previously for the world’s largest privately held energy company.I take pride in leading account delivery end-to-end, ensuring our clients succeed through operational excellence, proactive risk management, and continuous innovation. My focus is on:Driving reduction in critical incidents and change-induced outagesEnsuring SLA compliance and 100% adherence to contract commitmentsManaging projects within budget and with high qualityConverting risks into opportunities through forward-looking planningI work closely with client stakeholders to align DXC’s technical capabilities with their business roadmap, helping them achieve transformation goals while improving satisfaction and Net Promoter Scores (NPS).On the business front, I contribute to DXC’s growth by:Generating pipeline for sub-$5M TCV dealsEnabling revenue and margin improvements through delivery transformationCreating client success stories and references to support new businessI’m committed to personal growth and thought leadership, becoming a trusted advisor to CXO-level stakeholders, staying ahead of market trends, and completing DXC’s TAM/CSM Academy and AI learning paths.As a team builder, I foster a culture of engagement, empowerment, and career progression, ensuring our delivery teams reflect DXC’s values and are equipped to succeed in dynamic environments.Let’s connect if you’re passionate about driving customer success, delivery excellence, and strategic growth in complex enterprise landscapes.

Skills

• Tomcat
• Virtual Private Network (Vpn)
• Virtualization
• Windows System Administration
• Microsoft Technologies
• Dns
• Integration
• Networking
• Vpn
• Microsoft Exchange
• Sql
• Linux
• Asp.net
• Microsoft Azure
• System Deployment
• Technical Support
• System Administration
• Servers
• Itil
• Iis
• Togaf
• Web Applications
• Vmware
• IT Management
• Windows
• .net
• IT Service Management
• Group Policy
• Operating Systems
• Domain Name System (Dns)
• Tcp/Ip
• Dhcp
• Application Support
• Php
• Active Directory
• Unix
• Windows Server
• Hardware
• Troubleshooting
• Security