Srikanth Mamidi
Customer Service Representative @Genpact India Private Limited Delhi
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WORK HISTORY
Customer Service Representative @Genpact India Private Limited Delhi
Hyderabad, IN
Provided direct customer support for Google Fi, addressing inquiries regarding service activation, troubleshooting, and billing.* Educated customers on Google Fi features and functionalities, promoting optimal service utilization.* Utilized problem-solving skills to diagnose and resolve technical and account-related issues.* Maintained accurate records of customer interactions and resolutions within the support database.* Worked in a fast paced environment, while maintaining a high level of accuracy.
EDUCATION
Vishwa chaitanya junior college
Maths,Economics and Commerce
St Johns PG college
Master of Business Administration - MBA
Aum sai saraswathi high school
83%
Aadhya degree college
B.COM (computers)
ABOUT SRIKANTH MAMIDI
Escalation specialist @Google maps
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