Srikanth Durai

About Srikanth Durai

A seasoned profession who enjoyed multiple roles over a period of 14 years’ and counting in the area of key account management, sales and region/branch P&L management.

Experience

1. Head of Sales

   Crown Information Management

   Jul 2022 — Present · Mumbai, IN

   Service Offerings: Records Management Services, Document Management Software (SaaS & On-premise model), HR Onboarding Solution, Digital Mailroom and CKYC Automation. •Team Size: 13 BDM across India.•Sales: Spearhead the sales function across 13 branches in India. Successfully rolled out Zoho CRM application for the sales function. Handle all incoming web leads and push them for quick closures. Take ownership in driving the team to achieve the sales targets. Proactively identified and targeted new prospects, both through hunting and farming of accounts.•Create Customer Success Stories: Tag along with the team for key customer meetings to discuss, collaborate, negotiate and create success stories. •Key Account Management: Engaging with current customers for deep selling and account extension activities. Handle service escalations if anything pops up. •Synergy: Coordinate with the other internal business units to exchange leads and customer list. Arrange regular Synergy meetings to review the progress.

Education

• Indo German Training Centre

  PGPBA, Business Administration

  2007 — 2009

• Prathyusha Engineering College

  B.E, Computer Science

  2001 — 2006

Skills

• Crm
• Management
• Sales Management
• Leadership
• Vendor Management
• Contract Negotiation
• Accounts Receivable
• Sales
• Training
• New Business Development
• Team Management
• Customer Relationship Management (Crm)
• Operations Management
• Account Management
• Key Account Management
• Negotiation
• Business Development