Srikanth Dumpala

Senior Salesforce Developer @MetLife

US

Designed and customized Lightning Web Components (LWC) and Apex classes to optimize claims and policy management workflows, improving processing speed by 40%. • Implemented Salesforce Flows and Process Builder for automation of underwriting approvals, reducing manual interventions by 55%. • Built REST/SOAP integrations with third-party payment systems to automate billing and premium collections, ensuring 99% accuracy. • Developed and deployed Salesforce CPQ configurations to streamline insurance product pricing and quoting, reducing turnaround by 30%. • Optimized reports and dashboards for real-time KPI tracking across claims, commissions, and retention rates, empowering leadership decision-making. • Enhanced data security and compliance by configuring Salesforce Shield, Field Audit Trail, and rolebased access to meet GDPR and HIPAA requirements. • Automated CI/CD deployments with Copado and Jenkins pipelines, improving release efficiency by 45%. • Partnered with business teams to migrate legacy insurance applications into Salesforce Service Cloud, reducing maintenance costs by 25%. • Conducted unit and integration testing with automated Apex test classes, increasing defect detection by 35%. • Mentored junior developers on best practices for LWC, Apex, and Git workflows, improving overall team productivity. • Collaborated with cross-functional teams to implement Einstein Analytics dashboards for predictive risk assessments.

University of New Haven

Masters

MVGR College of Engineering

Bachelor of Technology - BTech

Sri Chaitanya College of Education

Inter