Srikanth Doulagar

About Srikanth Doulagar

Certified Six Sigma Black Belt and Lean Expert with experience focused on Business Strategy, Operational Performance Improvement & Business Process Transformation for Banking & Financial Services Industry 15+ years of extensive experience in the Business Process Management & Project Management, Quality Assurance and Customer Service Management in ITES and Banking Industry Expertise in Opportunity Assessments and deployment of Robotic / Smart Process Automation using multiple products such as Automation Anywhere, Blue Prism, UI Path and WorkFusion, specifically targeted at improving the Quality of Services provided by Banking & Financial Industry Certified SaFe 4.0 Agilest deploying RPA / SPA across portfolios in Retail / Commercial Banking environment. Expert in setting up COE for RPA /SPA capabilities, Dev-Ops model and Operation Excellence framework to deploy high value projects improving people, process and customer experience project at a group level Led and delivered significant sustainable benefits to clients deploying projects with RPA / SPA, Process automation using SaFe methodology Worked in multiple global standardization and transformational projects, as a Business Process Management, Simulation expert and data analyst, catering to various products and regions Expertise in leading Operation Excellence, Business Process Re-engineering / Transformation, Deployment, Migration and Work driver based capacity model handling for 13+ years of experience in Financial services / ITES Engaged in a long term process consulting role at client location involving portfolio management and delivering sustain value at both process and IT at a group level Exposure to extensive client facing engagements often resulting in opportunity identification for improving product and services quality Lead Opts Excellence / Quality assurance role for multiple clients to achieve client’s & organizational goals Hands-on experience with crucial project phases such as Initiation, Planning, Execution & Closure including Project Management for various multi-country projects Management, Simulation expert and data analyst, catering to various products and regions 11+ years of Business Process Management experience in a strategic, managerial role involving process improvement, customer orientation for various process improvements and standardization projects Extensive experience in conducting training session on Process Analysis, Lean Six Sigma, RPA / SPA, and Crowd sourcing assessment at client location for local resources as well as at collages in Johannesburg

Experience

1. Lean Strategic Consultant - Assistant Vice President at State Street

   State Street

   Jan 2020 — Present · IN

   Responsible is to drive key components of State Street’s Operating Model Transformation programme as a Lean Strategic Consultant – Assistant Vice President effectively leading and supporting the global adoption of Lean and Digital platforms at State Street. Working with a team of similarly-focused individuals, the incumbent will facilitate the optimisation of operating model design, working with key stakeholders to reengineer key functions and processes within the relevant end-to-end operating model.

Education

• St. Andrew’s High School, Hyderabad

  S.S.C.

  1991 — 2000

• Bharatiya Vidya Bhavan's College affiliated to Osmania University

  Bachelor of Commerce (B.Com.), Major subjects: Accounts, Economics, Commerce

  2002 — 2005

• St. Mary’s Junior College, Hyderabad

  Intermediate, Major subjects: Mathematics, Economics, Commerce

  2000 — 2002