Srikanth C

WORK HISTORY

EDUCATION

ABOUT SRIKANTH C

A multifaceted management professional with over 16 plus years of experience in project management operations, strategy planning, account management, client engagement, performance management and outsourcing management in gaming, digital media and broadcasting Industries. With a high tolerance for ambiguity and organizational complexity I have successfully led teams through transitions to achieve operational excellence, on-boarded projects and accounts, implemented best practices and consistently met quality standards. I excel at working with partners across different cultures, time-zones, software diversity and divergent production methods.• Expertise in project management, operations, performance management, transition management, client servicing, process control, people management and managing the P&L of the projects and departments.• Proven expertise in managing end to end operations including ensuring SLAs, SOWs, SOPs, KPI, Process flows, team forecasting, workforce analysis, basic matrix reporting and recruitment.• Handled design, development and QA teams• Proven ability to handle the entire work flow in an organization through efficient operations and client servicing. • Good hold on capacity planning, forecasting and budgeting.• On boarding of new clients, experience in handling various international client accounts.• Cross-team communications, evaluations, utilization reports, presentations and maintain metrics.• Good track record of conceptualizing and executing strategies; understanding client preferences to achieve key organizational targets.• Was part of setting up the new business units.• Strong business acumen. • Good leadership and mentoring ability. • Excellent interpersonal and communication skills