Srikanth B
SCCM Administrator at HARMAN.
- Role
- System Administrator at Harman
- Location
- Warangal, TG, IN
- LinkedIn followers
- 500 followers
About Srikanth B
End User L2 Support. • Experience in upgradation from SCCM 1602 to 1702 & SCCM 1702 to 17••••10 to 2103• Provide Level 2 support and troubleshooting of SCCM Client and Monitor the logs.• Maintaining SLAs and Handling Critical Issues and Troubleshooting for Incidents• Ensuring successful backup on all primary servers.• Creating WQL Queries and Query based collections.• Creating site system roles based on the client requirement.• Providing Level 2 Support to Client Issues and deployment failure issues.• Monitoring and managing the Environment and take the corrective actions when it requires.• In Depth Knowledge of Software Distribution, Patch Management, Client Installation and other SCCM Issues• Testing monthly patches on Pre-production environment, after successful testing on pre-prod deploying the patches to production environment on phased manner and achieving 95% compliance level on all monthly deployments.• Handling service request, Incident & Change Management tickets in Service now.• Create Knowledgebase articles and upload into repository.
Experience
System Administrator
Nov 2017 — Present · Bengaluru, IN
Education
Loyola High School, Warangal
Bachelor of Engineering - BE
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