Srijon Kishor Dutta

About Srijon Kishor Dutta

I am a Trust and Safety analytics professional with 6+ years at ByteDance/TikTok, where I progressed from content moderation into quality analytics, policy intelligence, and senior operational analytics. My work has been investigative by nature. I designed the Evasive Behavior % metric that reduced operational fraud from 500% to under 10%. I identified a wrongful tagging pattern affecting 80 to 90% of sampled cases and drove a 96.43% reduction through data-driven escalation. I authored a policy document adopted globally by ByteDance\'s feature policy team. I build things that make problems measurable: automated alert systems, performance tracking dashboards, calibration workflows. Currently exploring Trust and Safety Analyst, Fraud Analyst, and Operations Data Analyst roles across India. Open to relocation.

Experience

1. Senior Analytics Sme Trust & Safety Operations

   ByteDance

   Oct 2025 — Present · Gurugram, IN

   Analytical authority for Trust & Safety operations across 81 projects and 3 global sites at ByteDance/TikTok. My work is investigative. I find patterns others miss, build systems to monitor them, and translate findings into decisions leadership acts on.Key contributions:* Designed the Evasive Behavior % metrics dashboard after spotting a mathematical impossibility in production data. Identified agents closing 4 to 5x more cases than legitimately completed. Drove reduction from ~500% to under 10% through data-driven escalation, contributing to a management-level policy restructure.* Investigated wrongful \"Unable to Play\" tagging by identifying a sampling logic gap masking true abuse scale. Validated 80 to 90% of cases were incorrectly tagged using engineering dashboard evidence. Reduced wrongful tagging from 84 to 3 cases per day, a 96.43% reduction.* Built automated APAC QA utilization tracking system with personalised notifications and site-wise dashboard used in APAC leadership calls.* Authored precision vs recall vs accuracy training document adopted across all APAC sites.* Delivered weekly and monthly KPI packs for APAC senior leadership covering performance trends, SLA adherence, and anomaly detection.Skills:Trust and Safety Analytics, Fraud Detection, Anomaly Detection, KPI Reporting, SQL, Root Cause Analysis, AI Model Evaluation, Policy Intelligence, Dashboard Development, Advanced Excel, Power BI.

Education

• Delhi University

  Bachelor of Science (B.Sc.), Chemistry

• Bharati Vidyapeeth's Institute Of Management and Entrepreneurship Development

  Master of Business Administration - MBA, Project Management