Srijit Chatterjee
Manager - Strategic Transformation and Excellence at Natwest Digital X
- Role
- Manager - Performance and Business Management at NatWest Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Srijit Chatterjee
Contact Center Platform & Enterprise Solutions (Genesys and Cisco) Specialties: Genesys Enterprise Product Suite Specialties: Contact Centre Solutions (Cisco IPCC 6.0 / 7.0) Networking & Telecom Services Cisco Internet Protocol Contact Centre (IPCC) v6.0 Cisco Intelligent Contact Manager (ICM) v5.0 / 6.0 / 7.0 Cisco Call Manager v4.0 (v4.0.1) Cisco CRS Engine v3.5 (IP IVR) ICM scripting IVR scripting
Experience
Manager - Performance and Business Management
May 2025 — Present
Education
West Bengal University of Technology, Kolkata
B. Tech
2001 — 2005
Skills
- Acd
- Cisco Technologies
- Networking
- Cisco Systems Products
- Contact Centers
- Ivr
- Call Centers
- Ip
- Call Routing
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