Srijan Bhatnagar
Director at Bain & Company
- Role
- Director at Bain & Company
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Srijan Bhatnagar
Project Management professional with consulting experience in the \'Customer Strategy & Marketing\' and \'Performance Improvement\' space. Leading and managing a team of ~10 individuals to ensure end-to-end delivery of projects in quick turnaround scenarios:• Co-founded two Centers of Excellence (CoEs) – Simple & Digital Episode CoE and the G&A CoE - to serve Bain clients across the globe• Helping clients radically transform their customer experience and loyalty by improving service levels and serving customers through digital channels• Designing roadmap to customer leadership by identifying which customer journeys matter most; sizing the prize by estimating the NPS uptick, revenue impact and potential cost savings
Experience
Director
Apr 2025 — Present
Education
Birla Institute of Technology and Sciences Pilani, Dubai Campus
B.E. Hons. Electrical and Electronics, Engineering
Management Development Institute, Gurgaon
Master of Business Administration (M.B.A.), Sales, Distribution, and Marketing Operations, General
Skills
- Microsoft Excel
- Project Management
- Solaris
- Operating Systems
- Microsoft Office
- Benchmarking
- Ip
- Microsoft Powerpoint
- Matlab
- Sybase
- Gsm
- Management
- Sql
- Linux
- Unix
- C++
- Wireless
- Telecommunications
- Embedded Systems
- System Administration
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