Harshini Chintalapudi

Business System Analyst @Nationwide

Hickory, NC, US

Worked closely with subject matter experts (SMEs), system architects (SAs), and business stakeholders to collect and document both business and system requirements. Analyzed data flows and conducted thorough data validation- Performed detailed data mapping for DTCC/DST, ensuring precision in life insurance product and death claim data extracts. Utilized Linux systems for data lookup and mapping via LifeSys screens- Created and maintained comprehensive documentation, including Business Requirement Documents (BRD), Change Request Documents (CRD), and user guides to support product enhancements and process updates- Developed test plans, designed test cases, and executed tests for life insurance and annuity systems. Coordinated testing efforts to ensure the system\'s functionality met business requirements- Managed Jira tickets related to projects, including importing/exporting test cases, tracking issues, and validating test results- Designed data and process flows using Miro to visually represent the integration and flow of information across various business units and systems- Leveraged Linux scripting to optimize data extraction and validation processes- Contributed to the development and testing of user and agent portals for life insurance products, ensuring seamless API functionality and a smooth user experience- Used Postman to test and validate APIs, ensuring flawless portal operations and integrations with external systems- Participated in client meetings to discuss project status, gather feedback, and resolve issues or escalations related to system implementations and data migrations.