Harsha N

E-commerce & Inventory Coordinator @Kozmo Shoes

Windsor, ON, CA

Manage end-to-end e-commerce order processing using POS and online platforms, ensuring 100% accuracy in order entry, billing, and shipping.Perform inventory management, stock replenishment, and cycle counts with digital tracking systems to maintain optimal stock levels.Utilize Excel (VLOOKUP, PivotTables) and POS reporting for demand forecasting and sales analysis.Collaborate with sales and warehouse teams to align supply chain operations, merchandising, and last-mile delivery logistics.Resolve customer order and shipping issues through CRM tools, ensuring high customer satisfaction scores.Support online promotional campaigns with SKU planning, inventory allocation, and real-time fulfillment tracking.Skills: E-Commerce Platforms · Inventory Management Systems · Microsoft Excel (PivotTables, VLOOKUP) · Supply Chain Coordination · Order Fulfillment · Customer Relationship Management (CRM) · Logistics Optimization · Data Reporting

St. Clair College

Strategic project Management