Srihari Bombai

About Srihari Bombai

A seasoned Salesforce professional with 12+years of experience in leading technical Implementation projects, developing complex CRM solutions, and managing customer relations. Skilled in Field Service Lightning, Service cloud consultant, Sales cloud, Experience cloud, Salesforce Apex, Service Max Field Service Application (Offline) Implementation and FieldFX mobile Implementation, Effectively worked with of Salesforce CRM Standard APEX Classes, Triggers & OOB API’s and data migration techniques to ensure successful integration of existing systems. Conducted Service Max training sessions for associates. Adept at designing customized salesforce solutions and user interfaces that support the company\'s growing needs.As a Solution Architect/Technical Consultant & Data Architect experience in handling complex requirements in JCI (Johnson Control\'s),Baker Hughes, GE Aviation & GE Health Care projects.Played Key role in Techno Functional role as Technical Consultant in retiring two major echo systems of GE Health Care Global Services for Japan & LATAM regions.Excellent hands-on experience in SFDC customizations & configurations in Lightning Pages, Visual Force Pages, LWCs,Controllers, Validation Rules, Workflows & Approval processes, Custom Meta data and Roles & profiles.Demonstrated capability to analyze business processes and requirements to develop optimum customizations. Possesses a strong understanding of salesforce Field Service Lightning, Service Cloud, security settings and best practices. Proven ability to manage multiple projects and deliver results within tight timelines.knowledge and work experience in different Industries like Manufacturing, Healthcare, Aviation, Oil & Gas, Life Sciences, Energy management and Power & Water managements.

Experience

1. Salesforce & Fsl Servicemax Architect

   Johnson Controls

   Mar 2023 — Present

   Working as a Technical Consultant for JCI BOP Separation Project.Detailed Job Duties:As a Technical Consultant, the following tasks are required to be performed:•Collaborate with Business Analysts to prepare techno-functional specificationsduring the project requirements stage.•Collaborate with IT development team to assure architectural solution could besuitably translated into effectual and robust implementation.•To enforce and monitor \'agreed upon\' policies and best practices throughoutthe organization.•Participating in Requirement Grooming sessions with End Users to understand,analyze requirements and come up with Technical Design which build team willdevelop.•Analyzing the requirements and update client on possibilities & best possiblesolution on Salesforce Field Service Lightning.•Maintain a flexible and proactive work environment to facilitate a quick responseto changing project requirements and customer objectives and innovate ways tomeet mission goals successfully.•Responsible for enterprise application integration (EAI). This includes defining theopportunities for integration, selecting the tools, specifying the shared data & coderesources, defining the interfaces and dataflows, and monitoring the success of saidintegration.•Evaluate current or emerging technologies to consider factors such as Portability,Compatibility, Usability, Flexibility and long-term solution.•Review and recommend potential problems in design and coding if not aligned tobest practices.•Coordinating with the Offshore Team and involving with them in theimplementation of business logic and Configuration in Servicemax.•Unit Testing, Integration Testing and deployment to multiple instances.•Customer Technical Resource: Serve as the chief technical resource and helpdefine appropriate customer support responses, as well as dealing directly withcustomers on high-level issues.•Mentor and coach the team on latest tools and technology.

Education

• JNTU (SCEINT INST OF ENGINEERING AND TECHNOLOGY)

  Bachelor's degree, Computer Science