Srihari Balasubramaniam
Delivery Excellence, Growth, Change , Performance Mindset and Transformation Leader | Positive Psychology Coach| Well Being Enthusiast | Professional Singer | Student Of Spirituality
- Role
- Account Delivery Head (AVP) at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Srihari Balasubramaniam
Experienced Leader with 25+ years leading and engaging teams, influencing outcomes and…
Experience
Account Delivery Head (AVP)
Sep 2020 — Present · Mumbai, IN
Education
Indira Gandhi National Open University
Pursuing MA, Psychology
2017 — 2019
SIESCOMS
EPGDBA, Human Resources Management
Indian Institute of Management, Lucknow
Senior Leadership Program , Strategy Transformation Digital Diversity Critical and Design Thinking
KC College of management Studies
PGDBA, Marketing and CRM
Mumbai University Mumbai
Bachelor of Science - BS, Chemistry
Skills
- Bpo
- Customer Relationship Management (Crm)
- Service Delivery
- Customer Experience
- Lean Sigma
- Recruiting
- Training
- Mis
- Employee Engagement
- Transition Management
- Training Skills
- Process Improvement
- Operations Management
- Program Management
- Contact Centers
- Six Sigma
- Outsourcing
- Sla
- Change Management
- Business Development
- Contact Centre
- Team Management
- Vendor Management
- Business Process
- Leadership
- Business Process Improvement
- Performance Management
- Crm
- Management
- Management Information Systems (Mis)
- Employee Counseling
- Offshoring
- Customer Engagement
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