Sridivya Kanukuntla

WORK HISTORY

EDUCATION

ABOUT SRIDIVYA KANUKUNTLA

As a Tech Analyst and Team Lead with over 7 years of experience, I have a proven track record in driving operational efficiency and enhancing customer satisfaction through data-driven decision-making. At Softility Inc, I successfully led cross-functional teams and executed projects for clients like COX Communications, achieving a 95% satisfaction rate. My analytical skills have allowed me to identify trends and implement proactive strategies, resulting in significant reductions in downtime and increased productivity. In my previous role at Cyient, I developed an RPA model that improved operational efficiency by 40% for Airtel, showcasing my ability to merge technology with business needs. I hold a Post-Graduation in Business Analytics from Conestoga College, Canada, where I achieved a GPA of 3.76/4.0. My academic journey also includes a Bachelor of Technology in Computer Science and Engineering from SWEC, India, with a GPA of 3.5/4.0 My dedication to professional development is reflected in my extensive list of certifications, including RPA Development from UiPath and various courses from KodeKloud in Kubernetes, Docker, and DevOps. In addition to formal education, I actively engage in volunteer work, sharing my knowledge and expertise to support community initiatives and promote tech literacy. I am passionate about leveraging my skills to drive meaningful change and am always open to networking and collaboration opportunities. Let’s connect to explore how we can work together to create innovative solutions and achieve strategic goals.