Sridhar Potabattula
Manager @Oldcastle APG
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WORK HISTORY
Manager @Oldcastle APG
Leadership over ServiceNow and a platform owner, responsible for building ServiceNow road-map and initiatives to meet the IT/business needs. Business acumen and expertise over bringing strategies to solutions, with ServiceNow as one-stop shop for all process needs. Work closely with IT/Business Executive leadership to develop solutions that satisfy the business needs of departments seeking to use ServiceNow.* Re-architected ITSM and implemented portfolio based catalogs for better user experience. Partner with the IT & Business teams to drive operational and process transformation through automation and continuous improvement.* Implemented ITBM for the organization, moving from legacy system and helped with savings utilizing the ServiceNow as a centralized go-to system to run the business/projects.* Developed strategy for operational governance via KPI/Metrics, ServiceNow reports and dashboards.* Maintain/manage hygiene/architecture/stability and standardization of the environment.* Restructure and manage the service delivery process to adhere with organization standards.
EDUCATION
Andhra University
Bachelor's degree in Engineering
SKILLS
ABOUT SRIDHAR POTABATTULA
Results-Oriented leader and visionary in information technology focusing on…
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