Sridhar R
Outsourcing Operations || Service Delivery || Indian Airforce Veteran || Vendor Management || Contact Center & BPO Operations||Professional Services || Quote to Cash || Business Operations & Strategy
- Role
- Senior Manager - Global Vendor Operations, Cisco Qtc & Partner Services Support at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sridhar R
Senior Operations professional with 12+ years of experience in Cisco’s sales operations, customer service and service delivery organizations. At my best while enabling customer & sales team’s success through performance management, data drivern decision making, service delivery and performance/people management.I am an Airforce veteran with decade & half experience in a tough work environment that has helped me build strong work ethics & value system.
Experience
Senior Manager - Global Vendor Operations, Cisco Qtc & Partner Services Support
Aug 2023 — Present · IN
Global leader for Quote 2 Cash & Partner Support outsourced operations, supporting regional delivery stakeholders.
Education
SP college of communication and management
Master of Business Administration - MBA, Information Technology
COPC
COPC Certified Implementation Leader, Contact center and Customer Service
2018 — 2018
COPC certified professional
Contact Center & Customer Service
2015 — 2016
SP College of Communication & Mngt, New delhi
Master of Business Administration (MBA), HR & IT
1999 — 2002
Indian Institute of Management, Lucknow
Strategic Management, Strategy for Leaders
2015 — 2016
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