Sridhar Sri Munaga

About Sridhar Sri Munaga

Global Technology Executive & Leader with proven abilities in building and managing complex, scalable, multi-scope, projects focusing on the top line. Experienced Customer-\"Centric\" Executive with a niche to gain and retain customer & employee trust. Trusted business partner passionate about identifying key business challenges and delivering proven cutting edge technology solutions which turn challenges into strengths. Visionary with demonstrated success in blending ideas which work with the Organization culture while establishing relationships at different levels from contributors to the C-Suite and Board Members.Areas of Expertise:Strategic Planning and Building Alliances | Organizational Planning | IT GovernanceClient and Vendor Relations | Team Building / Recruitment | Performance ManagementProject Management | Policy Development | Quality Assurance | Budget DevelopmentChange Management | Corporate Reorganization | Negotiations | Product Analysis & DevelopmentProfit & Loss Management | Return on Investment | Information Technology Initiatives | Revenue GrowthTeam Building | Training & Development | Visionary StrategiesCareer Highlights: Transformed a decentralized IT organization by evaluating IT infrastructure (servers, DR, network storage & enterprise security, VoIP, desktop & application software) and seamlessly integrated latest cutting-edge efficient solutions with internal systems and third-party partner solutions. Leverage data analytics to make / implement data driven business decisions. Direct development and management of the Technology Portfolio supporting IoT, data analytics, Mobile, Cloud, AI / ML / AR / RPA, Print & Document management, Data, Contact Center channel, service desk and Portal solutions. Collaborate with key stake holders in change & release management processes via a steering committee ITSM process. Identify key business challenges, build, and salvage relationships, transform challenges into opportunities and innovate to deliver solutions that go above and beyond expectations. Led large global offshore & nearshore teams including USA, Canada, Mexico, Brazil, Europe, and Asia. Build and scaled IT to handle Revenue and Sales growth. Empowered IT teams of 750+ team mates to continually evolve the technology offering in a dynamically–evolving highly–competitive space by encouraging and rewarding ideas & innovation.

Experience

1. Business Operations Specialist

   CareFirst BlueCross BlueShield

   Nov 2025 — Present

Education

• East Stroudsburg University of Pennsylvania

  M.S, Computer Science

• East Stroudsburg University of Pennsylvania

  Master's degree, Computer Science

• Northwestern University - Kellogg School of Management

  Kellogg Executive Leadership Program, Business Administration, Management and Operations

  2017 — 2017

• University of Madras

  Bachelor of Engineering, Computer Science and Engineering

• Northwestern University - Kellogg School of Management

  Executive Leadership, Business Administration and Management, General

• University of Nevada-Las Vegas

  Master's Degree, Electronics and Communication Enginnering

Skills

• Business Intelligence
• Risk Management
• Strategic Consulting
• Management Consulting
• Employee Engagement
• Agile Methodologies
• Management
• Sdlc
• Executive Management
• Securities
• Portfolio Management
• Entrepreneurship
• Leadership
• IT Strategy
• Talent Management
• Wealth Management
• Regression Testing
• Emerging Markets
• Program Management
• Financial Services
• Test Automation
• Project Management
• Strategy
• Fixed Income
• Due Diligence
• Vendor Management
• Investment Banking
• Sustainability
• Process Improvement
• Executive Coaching
• Equities