Sri Sravya
Infra Transformation Analyst @Accenture in India
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WORK HISTORY
Infra Transformation Analyst @Accenture in India
Hyderabad, IN
ServiceNow Developer - ITSM Module ( Development + Administration tasks, Custom applications, Incident Management,CMDB management, Integration ), I have hands on experience with all the processes of ITSM Development activities like Catalogs Building, Order Guides, Record Producers, Workflows, Flow Designer, REST Integrations, Incident Management, Knowledge Management, Client Side and Server Side Scripts. Good at building Custom Application on ServiceNow Platform, ACL\'s, SLA & OLA, Data Source & Transform Maps, Update Sets, WorkFlows, Assignment Rules, and Customisations on forms, Designing of fields and list views, managing Filters, Notification and Surveys, Schedule Jobs and Reports,Email Scripts,Visual Task Boards Good at Building ITSM processes like(Incident,Problem,Change and Knowledge management). REST Integration using REST API Methods.Good Knowledge on Server Side and Client Side API\'s,Script Includes,Business Rules,Client Scripts, Ui actions, Ui policies & Data Policies.Knowledge on CMDB and REST & SOAP Integrations.Looking forward to learn any of the modules in ServiceNow Platform like Integrations, CSM, HRSD, Service Portal, ITOM, ITBM, ITAM, CMDB,Discovery and Service Mapping etc.
EDUCATION
Amrita Vishwa Vidyapeetham
Bachelor of Technology - BTech, Computer Software Engineering
ABOUT SRI SRAVYA
To pursue a successful career with a professional organization, which gives ample opportunity and Experience for growth and learning in a challenging environment where I can enhance my skills and reach at the zenith of excellence and contribute to maximum in achieving the long-term goals of the organization.Goal-Oriented,Pro-active, Outspoken and Client Focused, Confident and Quick learner with good Strong Technical Knowledge in Sophisticated tools like ServiceNow and Currently offering my services as “Infra Transformation Analyst\"( ServiceNow Developer for Accenture Solutions Pvt Ltd.)” with 4.5+ Years Experience in Software Development being strong in developing Robust “Custom Applications, Custom Scoped Applications” and Providing the sophisticated solutioning for digitize business needs using the core- technical knowledge of ServiceNow. Seasoned on Technologies like (JavaScript, HTML 5,CSS3 & BootStrap4). Proficient in all phases of SDLC such as Analysis, Design,Architect, Development, Integrations, Implementation and Maintenance.Capable & Flexible, Dedicated and Independent motivated team-player and willing to work as an Individual too. I have stood as budding resources and contributed the best to many of the Offshore and Onshore Client Projects. Very Enthusiastic in learning the latest technologies in this fast-paced technical world.Best Solutioning and Technical Problem Solving Investigations and good debugging skills, always in a process of honing the Technical skill set, hands-on experience with ample of knowledge in ServiceNow ITSM Functionalities and Core Development Activities. Highly Motivated and got all the potential to learn and expand the knowledge in ServiceNow Space.
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