Sreevidhya Gopalakrishnan
Certified PMP/ PMP–ACP Professional/ PMI-RMP| ALMI |Lean Six Sigma Black Belt |Leader in BPM industry
- Role
- Delivery Manager at Guardian Life
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sreevidhya Gopalakrishnan
As a Delivery Manager at Guardian Life since December 2015, I have led delivery…
Experience
Delivery Manager
Dec 2015 — Present · Chennai, IN
Delivered a 4 million project by automating Dental Claims process by eliminating multiple hand off by merging both upstream and downstream process.• Spearheading team of 300+ members along with 5 Asst Mangers. Manage P&L management and Gross Margin delivery of account.• Responsible for the end-to-end processing of dental claims, from integration into the manufacturer\'s Guardian system t o member claim processing.• Managed End to End process migration support for various processes & providing one view to leadership on overall Headcount Walk including new migrations and efficiencies delivered.• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. • Client/Stakeholder relationship management, including but not limited to, engagement, reviews, escalation management, satisfaction and invoicing. Consistent transition of upstream and downstream processes.• Develops and drives strategies and programs which improve competitive position and profitability of the organization. Develop process workflow and design in compliance with regulatory requirements.• Monitor and measure benefits of post process implementation to ensure product quality, efficiency, and improvement. Drive creation of staffing plans, schedules, quality initiatives, process change initiatives,
Education
Loyola Institute Of Business Administration
Executive Masters in Finance Management, Finance and Financial Management Services
2007 — 2008
Corporate SecretaryshipCollege: Sri Kanyanka Paremeswari Arts & science College University of Madras
B.C.S, Banking, Corporate, Finance, and Securities Law
2000 — 2003
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.