Sreevas M K
Linux Support Generalist
- Role
- Support Generalist - Linux at hosting.com
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
Experience
Support Generalist - Linux
Jul 2023 — Present · Ann Arbor, MI, US
Hosting.com (formerly A2 Hosting)Provided technical support to customers (via Tickets) on Linux-based web hosting plans, including assistance with DNS, FTP, MySQL, and email configurations.Managed support inquiries across shared, VPS, and dedicated environments using cPanel/WHM.Ensured high customer satisfaction by addressing technical issues and escalating complex cases tospecialists.
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