Sreeram Iyer

Growth @ Amazon

Role
Customer Lifecycle Lead at Amazon
Location
Mumbai, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sreeram Iyer

A management professional with 12 years of experience heading Furlenco’s customer lifetime revenue mandate. Built the team ground up, leading three sub-functions - Customer insights, Nurture and delight and Retention ops. Solving for customers taking a data-centric approach with a creative tadka defines my problem solving structure and I have been fortunate to implement, show impact and learn from it time and again with the roles I have donned.Specialties: Customer Loyalty • Customer Retention • Customer Engagement • Business Strategy • Customer Acquisition • B2B Marketing • Demand Generation • Marketing Automation • Product Marketing • Go-to-Market Strategy • Sales Enablement • SaaS • Omni-channel

Experience

  1. Customer Lifecycle Lead

    Amazon

    Jan 2022 — Present · Maharashtra, IN

Education

  • K. J. Somaiya Institute of Technology

    Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

  • Indian School of Business

    Master of Business Administration (MBA), Marketing/Marketing Management, General

    2013 — 2014

Skills

  • Requirements Analysis
  • Lead Generation
  • Sales Enablement
  • Pl/Sql
  • Sdlc
  • Capital Markets
  • Team Management
  • Ibm Mainframe
  • Requirements Gathering
  • Customer Retention
  • Pricing Strategy
  • Business Intelligence
  • Product Marketing
  • Db2
  • Software Development Life Cycle (Sdlc)
  • Analytics
  • Business Strategy
  • Demand Generation

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Sreeram Iyer — Customer Lifecycle Lead at Amazon in Mumbai, IN | Unifers