Sreelatha Parvathala

Project Manager Program Manager @Waterfield Tech

Naperville, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Project Manager Program Manager @Waterfield Tech

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Tulsa, OK, US

As an active program manager, leading the PM/POD team at the program level and managing individual projects like new acquisition migration to client Genesys environment, rolling out IVR Chat and portal chat to Medicaid, Medicare, and Marketplace LOBs/states, new state additions, and open enrollment projects.Managed projects using Agile and Waterfall methodologies for planning, scope, call flow designs, and migrating the health insurance contact center from the Cisco Platform to Genesys PureCloud.

EDUCATION

1992 — 1995

Roosevelt University

Bachelor's Degree, Biology with emphasis in Clinical Cytology

2012 — 2014

Keller Graduate School of Management of DeVry University

Master's Degree, Information Technology

SKILLS

Time ManagementGyn Profiecency Test 2017Uat CoordinationAnalysisSdlcRoot Cause AnalysisMs ProjectSystem Analysis & EvaluationProcess ImprovementInformation TechnologyConceptual ModelingCertified Cap Inspector of College of American PathologistData- Context DiagramsRequirements GatheringCommunicationRequirement GatheringIdentify Root Cause of the ProblemInformation SecurityRegulatory ComplianceBusiness AnalysisUse Case AnalysisIndentify Cancer and Pre-Cancer LesionsSales ForceRisk AnalysisProject ManagementIT SolutionsMicrosoft OfficeStrategic PlanningCustomer Relationship Management (Crm)TrainingTestingCollaborative Problem SolvingSqlMicrosoft ProjectVisioChange ManagementUser Interface DesignQlikviewPolicy AnalysisBusiness Intelligence

ABOUT SREELATHA PARVATHALA

Dynamic Product owner/ Program Manager Expertise: Health Information…

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