Sreenu Gugulothu
Calls with Care @Royal Voluntary Service
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WORK HISTORY
Calls with Care @Royal Voluntary Service
Leeds, GB
Provide friendly, confidential phone conversations for beneficiaries as scheduled, respecting privacy and dignity.2. Offer emotional support and practical advice, listening to concerns and signposting to relevant services when needed.3. Maintain accurate records of contact with individuals, noting wellbeing, urgent needs, or changes in circumstances for team awareness.4. Follow Royal Voluntary Service guidelines, including safeguarding, confidentiality, and respect for all service users.5. Be reliable and punctual for calls and inform coordinators of any issues or inability to participate as agreed.6. Report any safeguarding or wellbeing concerns immediately to supervisors, ensuring the safety and health of service users.
ABOUT SREENU GUGULOTHU
Results-driven Program and Project Management professional with 6+ years of experience…
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