Sreenivas Tanuku
Head of Workforce Management| AWS Support Organization|
- Role
- Head of Workforce Management at Amazon Web Services (AWS)
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Sreenivas Tanuku
At Amazon Web Services, performance is a testament to adept workforce and resource management—a field in which my role as Global WFM Sr. Manager has allowed me to thrive. With proficiency in program management, my approach is to ensure operational excellence by aligning team capabilities with AWS\'s ambitious service delivery goals.The art of capacity planning and the science of workforce planning are my domains; they are where I set the stage for high-impact strategies that propel AWS forward. Our team\'s success is built on collaborative execution, innovative planning solutions, and a deep understanding of the complexities in scaling operations globally.
Experience
Head of Workforce Management
Oct 2025 — Present · Houston, TX, US
Education
Osmania University
Bachelor's degree, Economics
1997 — 2000
Skills
- Offshoring
- Call Centers
- Mis
- Employee Engagement
- Workforce Management
- Sla
- Transitions
- Transition Management
- Copc
- Capacity Planning
- Service Delivery
- Team Management
- Outsourcing
- Bpo
- Vendor Management
- Contact Centers
- Six Sigma
- Call Center
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