Sreeni Alakappan
- Role
- VP, Automation, Ai and Application Delivery at TTEC
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Sreeni Alakappan
An innovation evangelist and highly motivated thought leader who helps lead the change…
Experience
VP, Automation, Ai and Application Delivery
Nov 2017 — Present · Englewood, CO, US
Champion enterprise-wide AI transformation across 100+ engineers, achieving 10x development speed improvements and establishing TTEC\'s AI Center of Excellence with comprehensive governance, adoption frameworks, and responsible AI oversight• Pioneered production GenAI applications that became company\'s first pure SaaS offerings, serving both internal stakeholders and external clients with measurable business value• Lead strategic AI initiatives across Microsoft Copilot Studio, Google Gemini Vertex AI, and AgentSpace, integrating Claude AI, Gemini Code Assist, and GitHub Copilot throughout SDLC• Developed comprehensive AI governance frameworks using WSJF methodology and multi-tiered governance structures, targeting Level 3 maturity with projected $3M+ value creation and addressing business unit feedback on strategy gaps• Serve on Responsible AI council with Legal team, establishing ethical guidelines, compliance standards, and risk management protocols for AI deployment• Co-chair Architecture Review Board, driving strategic decisions on technology stack, security protocols, cloud infrastructure evolution, and vendor relationships through cross-functional collaboration• Led 100% Google Cloud Platform migration, managing complex multi-year transformation with zero business disruption while optimizing costs and performance• Delivered comprehensive automation strategy: 80+ process automations, 10+ conversational AI solutions, 20+ workflow automations, and intelligent business partner AI assistants• Built and manage high-performance engineering organization of 100+ professionals across multiple geographies (US, India, Philippines), fostering culture of learning, accountability, and innovation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.