Sreejesh S Nair
Vice President Program Management - Salary Account Solutions @Kotak Mahindra Bank
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WORK HISTORY
Vice President Program Management - Salary Account Solutions @Kotak Mahindra Bank
Mumbai, IN
Managing Service Team PAN India for Salary Account SolutionsMonitoring SR & Complaint management along with Nodal & PNO escalation handlingResponsible for ensuring that all auditable points are recorded and maintained as per processWorking along with stakeholders including Product, Risk, Marketing, Sales to design and implement the desired solution doing Program ManagementResponsible for PAN India Net Promoter Score, taking corrective measure to ensure NPS targets achieved month on monthDrive & build synergies with cross functional / group companies to increase penetration within Salary Account Solutions
EDUCATION
APTECH Computer Education
Diploma in System Management (DISM)
ITM Group of Institutions
Master of Business Administration - MBA
Mumbai University Mumbai
Bcom
APTECH Computer Education
Diploma in Oracle with Developer 2000
ABOUT SREEJESH S NAIR
A seasoned and accomplished Banking & Financial Services professional with over 20 years of diverse experience in handling Banking Operations, Product Management, Client Relationship Management, Process Improvements, Cross Functional Coordination, Team Management in India. Strategic leadership to acquire talent, cultivate values, impart training, setting clear targets of performance, succession planning to shoulder empowerments & delegations which has built up my possible successor and has enabled me to move on & take up higher responsibilities.CORE COMPETENCIES• Recognized as a high impact presenter, communicator, negotiator and a person with great business acumen.• Ability to formulate and deploy innovative growth strategies while simplifying the challenging business environments. • Expert in steering efforts & transforming underperforming and challenging businesses to jumpstart and seamlessly execute while creating, building, coaching, mentoring & leading winning teams.• Excellent directional leadership, analytical, team building & interpersonal skills which inspires & promote trust, cohesion across all stakeholders including executives, team members, vendors, customers & key decision makers.
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