Sreeja Kathirvel
Associate Software Engineer | Salesforce Certified Administrator | Data Analyst
- Role
- Associate Software Engineer at Accenture
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sreeja Kathirvel
I am an Associate Software Engineer at Accenture, working on a Salesforce-based pricing…
Experience
Associate Software Engineer
Jun 2024 — Present
Clients: Merck (Global Pharma), Susonity | Vendor: ZilliantDelivered Salesforce Admin support (user management, workflows, approvals, data management) that improved issue resolution speed by ~20%.Supported 10+ release cycles, reducing post-deployment defects by 98% through thorough UAT and release documentation.Managed an average of 5+ Jira tickets per month, ensuring 95% on-time closure and SLA compliance.Authored 5+ SOPs, release notes, and KT guides, reducing onboarding time for new team members by 30%.Collaborated with global client teams (Merck & Susonity) and vendor Zilliant, cutting escalation time by 25% through proactive communication.Optimized SQL stored procedures, reducing query runtime by 10–15% in pricing workflows.Assisted Building 3+ Tableau dashboards on sales, discounts, and margins, used by stakeholders for faster pricing and discounting decisions.
Education
SBOA Matriculation higher secondary school
Higher Secondary
Sri Ramakrishna Engineering College
Bachelor of Engineering - BE
2020 — 2024
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