Sreeja Pathapelly

Atlassian Administrator @CGI

Toronto, ON, CA

Customized tools to align with workflows, including custom fields, issue types, screens, and schemes.• Engaged with stakeholders to gather and analyze requirements, ensuring clear understanding of business needs.• Conducted gap analysis to identify differences between current and desired tool functionality.• Developed project plans and timelines for implementing Atlassian solutions.• Oversaw project execution, ensuring adherence to schedule and budget.• Provided regular status updates and reports to stakeholders.• Designed and implemented custom workflows matching business processes.• Analyzed existing workflows and processes, recommending, and implementing efficiency improvements.• Created and maintained documentation for configurations, workflows, and best practices.• Provided ongoing technical support and troubleshooting for Atlassian tools.• Developed and enforced best practices and standards for tool usage.• Ensured compliance with governance policies, maintaining data integrity and security.• Planned and executed system upgrades to ensure use of the latest versions.• Monitored system performance, making necessary adjustments for optimal operation.• Implemented and managed backup and recovery procedures.• Installed and configured Atlassian add-ons and plugins to extend tool functionality.• Used scripting tools like ScriptRunner to create custom scripts for automation and enhanced capabilities.• Provided strategic recommendations on leveraging Atlassian tools to achieve business objectives.• Stayed updated with the latest features and developments in Atlassian tools, proposing innovative solutions.

Vardhaman College of Engineering (VCEH)

Bachelor of Technology - BTech

University of Windsor

Masters