Sreegovind K
Trust and Safety Team Lead
- Role
- Trust and Safety Team Lead at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sreegovind K
Experienced Quality Analyst with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Online Abusive content, Spam, Policy enforcement, Social network.
Experience
Trust and Safety Team Lead
Jun 2025 — Present · Bengaluru, IN
Team Management*: Supervising and managing a team of knowledge professionals, ensuring they meet performance targets and adhere to quality standards.*Performance Monitoring*: Tracking and evaluating individual and team performance metrics, providing feedback and coaching to improve productivity and quality.*Training and Development*: Identifying training needs and providing guidance to team members to enhance their skills and knowledge.*Quality Assurance*: Conducting quality audits, identifying areas for improvement, and implementing processes to ensure high-quality deliverables.*Client Management*: Building strong relationships with clients, understanding their needs, and ensuring that team deliverables meet client expectations.*Process Improvement*: Continuously evaluating and improving processes to optimize efficiency, productivity, and quality.*Problem-Solving and Conflict Resolution*: Addressing complex problems, resolving conflicts, and making informed decisions that benefit the team and organization.*Strategic Planning*: Contributing to strategic planning, aligning team goals with organizational objectives.
Education
Bharathiyar University
MBA - Master of Business Administration, Banking and Finance
2014 — 2016
Government Victoria College, Palakkad
Bachelor's degree, Physics
2010 — 2013
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