Sree Kanth
Process Lead at Capgemini
- Role
- Process Lead at Capgemini
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sree Kanth
Financial Services professional with 9 years of experience in 02C Account receivables…
Experience
Process Lead
Sep 2022 — Present · Chennai, IN
Downloading the opening dump of customer queries as CQLS via Power Bi.Downloading the daily bank statement from BOA website to verify the daily payments.Preparation of cash and wire payments to log and assigning payments to the team processor for allocating the payments.Allocating the payments to customer account for both wire and cash payments.Making the refund for the customers who made the excess/double/wrong payment made.Reversing the payments for incorrect applied payment/rectifying the errors.Handling the customer queries regarding payment and reconciling the payment.Collection and consolidation of TDS invoices from the team and uploading in the government portal as per the norms.Calling the high value customers and getting remittance for unapplied payments.Reporting the daily production tracker of the team to the top level management.Handling the escalations from customers or stakeholders and assisting the team solve their requirements immediately.Ensure the statement of accounts sent to all the customers.Performing the month end close activities.
Education
MNM Jain Engineering College
Master of Business Administration - MBA
2012 — 2014
A.M Jain college meebambakkam
BCom - Bachelor of Commerce
2009 — 2012
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