Sourabh Mandal

Digital Transformation Professional | Driving AI in Operations

Role: Program Management Lead, Ai & Digital at Axis Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

About Sourabh Mandal

Seasoned Transformation and Change management professional with strong experience in Program and Product ManagementCurrently working on Intelligent Automation initiatives leveraging AI / ML, Agentic AI, RPA to drive growth. Focussed on Agentic AI to achieve zero ops

Experience

Program Management Lead, Ai & Digital
Axis Bank
Jul 2021 — Present · Mumbai, IN
Leading a team of 6 - Digital and Innovation Driving implementation and adoption of Agentic AI in operations to achieve Zero Ops Worked on transformation projects driving new initiatives across retail operations and implementing critical regulations from RBI / CERSAI Delivered 40+ Intelligent Automation projects for retail operations Digital Ops setup for handling ops for the digital products Program Managed customer service data lake for enabling analytics driven customer servicing

Education

Heritage Institute of Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
2006 — 2010
Indian Institute of Management Mumbai
Master of Business Administration (MBA), Information Technology
2012 — 2014
Sri Aurobindo Institute Of Education
High School, Science
1992 — 2006

Skills

Strategy Implementation
CIO Advisory Services
Management Consulting
Pre-Sales
Business Strategy
Product Strategy
IT Management
Transition Planning
Team Management
Requirements Analysis
Powerpoint
Microsoft Excel
Project Management
Consulting
Digital Strategy
Technology Strategy
Business Case Preparation
Agile Methodologies
Business Analysis
Business Process Improvement
Sdlc

Contact information

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Work email
•••••@axisbank.com
Personal email
•••••@•••••.com
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Current company

Axis Bank

Banking · 108K employees · Founded 1994 · Worli Mumbai, Maharashtra, India

Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses. The Bank has a large footprint of 5000 domestic branches (including extension counters) with 15,751 ATMs & cash recyclers spread across the country. The Bank has 6 Axis Virtual Centres with over 1,500 Virtual Relationship Managers as on 31st March 2023. The Overseas operations of the Bank are spread over eight international offices with branches in Singapore, Dubai (at DIFC), and Gift City-IBU; representative offices in Dhaka, Dubai, Abu Dhabi, Sharjah and an overseas subsidiary in London, UK. The international offices focus on Corporate Lending, Coverage Business, Trade Finance, Syndication, Investment Banking, Liability Businesses, and Private Banking/Wealth Management offerings. Axis Bank is one of the first new generation private sector banks to have begun operations in 1994. The Bank was promoted in 1993, jointly by Specified Undertaking of Unit Trust of India (SUUTI) (then known as Unit Trust of India), Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC), National Insurance Company Ltd. (NIC), The New India Assurance Company Ltd. (NIA), The Oriental Insurance Company Ltd. (OIC), and United India Insurance Company Ltd. (UIIC). The shareholding of Unit Trust of India was subsequently transferred to SUUTI, an entity established in 2003. GIC, NIC, NIA, OIC, UIIC have been reclassified from promoter category to public category. As on March 31, 2023, SUUTI and LIC are the promoters of the Bank. With a balance sheet size of Rs. 13,17,326 crores as on 31st March 2023, Axis Bank has achieved consistent growth and with a 5-year CAGR (2017-18 to 2022-23) of 14% each in Total Assets & Advances and 16% in Deposits.

axisbank.com

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About Sourabh Mandal

Experience

Program Management Lead, Ai & Digital

Education

Heritage Institute of Technology

Indian Institute of Management Mumbai

Sri Aurobindo Institute Of Education

Skills

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