Saurabh Dewangan

About Saurabh Dewangan

Saurabh is a Senior Consultant at Deloitte and has 6+ years of experience spanning across DC Infrastructure Operations, DR Strategy & Architecture, Growth & GTM strategy, CX strategy, Contact Center Operations, Program Management (operations and technical) and Software Development through working on consulting assignments for global large tech, media and healthcare clients. He has gained experience in designing, executing and optimizing scaled operations and has led global cross-functional teams. His interest lies in driving strategic initiatives/projects across design, execution, and optimization of scalable operations to improve program metrics. He is an MBA graduate from IIM Lucknow (majors in Strategy and Operations).

Experience

1. Senior Consultant

   Deloitte

   Jun 2023 — Present · Bengaluru, IN

   Datacenter Infra Ops Design: Led 3-member team to standardised Infra Ops processes and developed tooling landscape supported with implementation roadmap and business case to streamline infra asset life cycle management. Disaster Recovery Strategy: Developed strategies to improve HA/DR posture, enable DR tooling, and operationalised key DR initiatives including DR certification process, Governance forums, Metrics, critical apps DR requirements, tiering assessment etc. GTM Strategy: Steered strategic initiatives across GTM, L&D and Eminence and drove programs across business case / investment asks, roadmap planning, due diligence (acquisition), opportunity assessment, and use-case development etc. Application Portfolio Rationalization - Assessed 25+ critical supply chain applications across functional and technical parameters to recommend target state disposition strategy (ERP / Custom / Best of Breed) Whitepaper / POV: Co-authored a whitepaper on \"ESG Intervention into Product Op Model\" gaining traction from WSJ Journals

Education

• National Institute of Technology Warangal

  Bachelor’s Degree, Electronics and Communications Engineering

  2013 — 2017

• Indian Institute of Management, Lucknow

  Master of Business Administration - MBA

  2019 — 2021

• JNV Durg, Chhattisgarh

  Intermediate, Mathematics and Computer Science

  2011 — 2013

Skills

• English
• Python
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Adobe Illustrator
• C
• Research
• Project Management
• Management
• Java
• Microsoft Office
• Public Speaking
• C++