Sraya Sinha
Senior Network Security Engineer (TAC) at A10 Networks
- Role
- Senior Network Security Engineer at A10 Networks, Inc
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sraya Sinha
Dedicated and skilled A10 TAC Engineer with extensive experience in providing technical support for A10 Load Balancer products, including Thunder Series ADC, TPS DDoS protection, WAF, and CGN, focusing on configuring, deploying, and troubleshooting to ensure optimal performance. Experienced Network Engineer in Juniper TAC with CSS Corp Pvt Ltd. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.> Knowledge of OSI Model, TCP/IP, ARP, ICMP, TCP, UDP, DNS, DHCP> Knowledge of Switching, STP, VLANs.> Basic knowledge of static routing and dynamic routing (OSPF, BGP).> Basic Knowledge of firewall and VPN (IPSEC, SSL).> Hands-on Experience on MySQL/PGSQL database to t-shoot the issue related to the Junos space> Knowledge of Linux and networking command of troubleshooting> Experience on SNMP & Syslog.> Worked on the Juniper Junos Space server which manages Juniper switches, routers, andsecurity platforms.
Experience
Senior Network Security Engineer
Dec 2022 — Present · Pune, IN
Provided expert-level technical support for A10 Load Balancer products, including Thunder Series ADC, TPS DDoS protection, WAF, and CGN, focusing on configuring, deploying, and troubleshooting to ensure optimal performance.> Played a key role in mitigating live DDoS attacks by applying advanced techniques and leveraging features of A10 products, effectively minimizing downtime and maintaining service availability.> Assisted in resolving multiple production-impacting situations by quickly identifying root causes and implementing timely solutions, demonstrating strong problem-solving skills and technical expertise.> Collaborated with various large telecom vendors to isolate and resolve network issues, fostering productive partnerships and ensuring seamless operation of telecommunications infrastructure.> Contributed to the training and on-boarding of new hires, sharing knowledge and best practices to facilitate their integration into the team and improve overall performance.> Engaged closely with Escalation and Engineering teams to reproduce complex issues in lab environments, providing valuable insights and data to facilitate problem resolution and product improvement initiatives.> Maintained key performance indicators (KPIs) related to customer satisfaction, response times, and issue resolution, ensuring adherence to service level agreements (SLAs) and continuously striving for improvement.> Configured and maintained network infrastructure, including routers, switches, firewalls, and load balancers, to support optimal performance and security.
Education
University of Engineering & Management (UEM)
Bachelor of Technology
2015 — 2019
Auxilium Convent School
12th
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