Sravan Kumar V.

About Sravan Kumar V.

Technology Leader | AI-First Transformation | Enterprise Integrations | Cloud & Integration Leader | MuleSoft Expert | Dreamforce & MuleSoft Global SpeakerAccomplished technology leader with 17+ years of experience in software engineering, cloud-native architecture, and enterprise-scale API integrations. At Salesforce, I’ve led high-impact initiatives driving digital transformation, platform modernization, and operational excellence. Passionate about building intelligent, scalable systems that power real-time decisions across global enterprises. My passion lies in solving real-world problems at scale—whether it’s re-architecting legacy systems, delivering mission-critical digital transformations, or optimizing developer productivity through automation and test-driven delivery. Key Accomplishments• AI-Driven Innovation: – Presented at Dreamforce on building the MuleSoft Alert Resolution Agent using Agentforce (Hackathon-winning solution), automating alert triage and improving MTTR by 70%. – Delivered a MuleSoft Global Webinar on an AI-first worker data sync agent, reducing operations case volume by 70% and human involvement by 30%, boosting efficiency at scale.• Cloud & API Modernization: – Led design of 60+ reusable APIs (FiTT initiative) on MuleSoft CloudHub and AWS Aurora, enhancing financial agility. – Architected data ingestion pipelines for Salesforce\'s Enterprise Data Hub, integrating data sources from Salesforce Oracle, Coupa, and SFTP sources to Snowflake, improving ingestion efficiency by 30%.• Platform Reliability & Observability: – Drove real-time monitoring, automated remediation, and SLO adoption—achieving 99.99% platform reliability and reducing MTTR by 70%.• Workday Platform Transformation and Mulesoft modernization: – Migrated Employee & Contractor Integration Platform to cloud, reducing data latency from 4 days to <1 hour. Enabled provisioning across 90+ systems including Workday, Slack, Kafka.• Leadership & Team Growth: – Built and led a global team of 19+ engineers. Boosted team engagement by 20% and doubled promotion readiness. – Scaled hiring for complex integration programs; aligned delivery to growing business demands. Expertise: AI • MuleSoft • API-led integration • AWS & Heroku • Java/Spring • Snowflake • Workday • Salesforce platform Outside of work, I enjoy writing about engineering leadership, agile practices, and integration architecture. I believe in continuous learning and hold multiple certifications, including MuleSoft Architect, Salesforce Admin, and ScrumMaster.

Experience

1. Senior Software Engineering Manager

   Salesforce

   May 2022 — Present · US

   Currently leading Enterprise API & Integration Services at Salesforce, delivering mission-critical integrations across Salesforce Clouds and global partners using MuleSoft and modern cloud architectures. Team size : 20 AI-Powered Innovation & Thought Leadership• Presented at Dreamforce, showcasing the MuleSoft Alert Resolution Agent built using Agentforce—an AI solution that won the Salesforce Hackathon for automating alert triage and reducing MTTR by 70%.• Speaker at MuleSoft Global Webinar for an AI-first worker sync agent, which cut operations case volume by 70% and manual intervention by 30%.• Championed AI-driven observability, achieving 99.99% platform reliability. Enterprise Integration & Cloud Transformation• Defined API-first, event-driven architecture strategy, improving performance by 40% and reducing system complexity by 70%.• Led Cloud ERP Transformation, integrating Workday Financials with 100+ consumers for real-time financial operations and compliance.• Built self-service automation and deployment frameworks, reducing API onboarding time by 70% and cycle times by 20%. Workday for Scale Transformation• Migrated the Employee & Contractor Integration Platform to the cloud, reducing data latency from 4 days to under 1 hour.• Enabled real-time workforce provisioning across 90+ systems (Workday, Okta, Kafka, Snowflake, Slack).• Delivered automated testing using Robot Framework to accelerate releases and ensure platform stability.Passionate about building high-impact teams, scalable platforms, and AI-first solutions that transform business operations.

Education

• Vikas Junior College, Visakhapatnam

  CLASS 12

  2002 — 2004

• Vellore Institute of Technology

  B.Tech

  2004 — 2008

• Vijnana Vihara Residential School, Gudilova

  CLASS 10

  2001 — 2002