Sanjaykumar Ratanpara

About Sanjaykumar Ratanpara

Experienced Director Of Information Technology with a demonstrated history of working in the information technology and services industry. Skilled in Cloud Technologies, IaaS, SaaS, PaaS, RDS DevOps deployments, Service Delivery, Cloud Migration, Oracle Database, Solution Architecture. Strong customer management and people management professional with a Post Graduate Diploma In Computer Science focused on Computer Science and Programming.

Experience

1. IT Director Cloud Operations

   Oracle

   Dec 2005 — Present · Bangalore, IN

   With a proven background in IT Management leading technical and people management for end-to-end IT services, I have delivered quality solutions for top organizations in the pharmaceutical, banking, telecommunication, and commodity sectors. I possess a record of success analyzing operations, designing, and instituting ITSM methodologies that work to improve efficiency and reduce costs. I have demonstrated expert skills in planning, monitoring, reporting, resource management, quality, and risk management.In my current role at Oracle, I oversee the day-to-day activities of a Cloud Migration and support team, using data to establish clear goals and objectives. I provide coaching and training to nurture a high-performance team. I have developed fully automated infrastructure deployments on various cloud technologies public cloud (Oracle Cloud and AWS) and private cloud. I have deployed and managed a Hybrid cloud solution for Enterprise customers. Sound knowledge of Datacenter technologies and in-depth knowledge of Virtualization and Security standards. I have transformed the traditional Systems Analyst team to a Cloud Admin team. While managing the team, I also engage directly with customers. I resolve an average of 20+ escalated customer service issues per week and implement automation to make customer service processes faster and more efficient. I have collaborated with Production development teams to improve the quality of the products. I have also collaborated with security and compliance audit stakeholders for SOC2,HIPPA,PCI audits.

Education

• Saurashtra University

  PG Diploma in Computer Science, Computer and Information Sciences and Support Services

• Sardar Patel University

  Master of Science (MS), Electronics Engineering

Skills

• Solution Architecture
• High Availability
• Disaster Recovery
• Solaris
• System Deployment
• Itil
• Business Intelligence
• Project Management
• IT Service Management
• IT Outsourcing
• Data Center
• Storage
• IT Strategy
• IT Infrastructure Operations
• Enterprise Architecture
• IT Operations
• Oracle
• Requirements Analysis
• Cloud Computing
• Unix
• Computer Network Operations
• Integration
• Vendor Management
• Service Delivery
• Business Analysis
• Linux
• Virtualization