Steven Ranly

About Steven Ranly

Versatile, holistic leader with 24+ years of experience driving process improvement and…

Experience

1. Vice President of Client Services

   Mts

   Sep 2022 — Present · Temple, TX, US

   Leading the MTS Client Services and Pro-Services team, we are focused on delivering an exceptional customer experience throughout the sales and delivery process, as well as an advisory role throughout the customer life cycle. Our team exists to ensure our customers have the best possible experience while buying and consuming our product /services offering. We bring 20+ years of “customer side experience” to the process. As the buyer and user of Data, Voice, and IT products for most of my career, my team understands the challenges, timelines, product limitations, and overall level of effort required to ensure success. Our objective at MTS is to offer a far more cost-effective, cross-carrier, and a white-glove life-cycle approach to source edge solutions and manage the supporting wireless, wireline, or cloud connectivity. MTS has built a highly regarded reputation within the edge computing industry solving big challenges with industry-tailored, end-to-end solutions delivering big economic and operational impacts with vast experience supporting multiple industry verticals which include Healthcare, Retail, Transportation, Logistics, Manufacturing, Warehousing, and Distribution.We do not just focus on a single area; whether it’s connectivity, voice related services, edge compute devices, or professional services, we analyze it all and build a set of solutions that take in all the critical factors. Our customer receives a unified perspective versus a set of conflicting often disjointed recommendations from multiple providers. We consider ourselves to be your headcount without the overhead, which is how a value-added partnership should be.Standing up this unique platform, the MTS team leverages decades of experience working with key vetted hardware and connectivity partners offering both the financial advantages and a unified approach that liberates our clients from dealing with frustrations within today’s chaotic marketplace.

Education

• Tarleton State University

  Master of Business Administration - MBA, Management, Marketing, Information Systems

  1988 — 1995

Skills

• Warehouse Management
• Process Improvement
• Management
• Team Building
• Data Center
• Supply Chain
• Leadership
• Information Technology
• Cloud Computing
• Disaster Recovery
• Sales
• Servers
• Business Process Improvement
• Telecommunications
• Marketing
• Erp
• Salesforce.com
• Retail
• Sales Operations
• Customer Service
• Active Directory
• Solution Selling
• Supply Chain Management