Saloni Ramachandiran

About Saloni Ramachandiran

Strategic and results-driven Technical Project/Program Delivery Manager with a strong track record of driving multi-million-dollar software delivery initiatives while managing a team of 27 at it\'s peak. Adept at navigating complex cross-functional environments, delivering high-impact solutions, and fostering alignment between technical teams, business leaders, and customers to achieve excellence in execution. Software Delivery & Agile Leadership• Orchestrated $11M+ worth of enterprise programs, ensuring seamless execution across software development lifecycles (SDLC) from inception to launch.• Led Agile transformations across Banking, Insurance, Healthcare, and Retail, driving delivery across Web Portals, Middleware Integration, and Business Process Management (BPM) solutions. Customer-Centric & Stakeholder Engagement• Trusted advisor and single point of contact (SPOC) for executives, product owners, and clients—delivering transparent communication and ensuring customer expectations are exceeded.• Spearheaded multi-vendor project collaborations, optimizing engagement strategies to drive operational efficiency and maximize return on investment.• Designed and implemented continuous improvement frameworks, enhancing operational quality, performance, and profitability.Cross-Functional Team Leadership & Strategic Execution • Effectively managed distributed teams across geographies, aligning goals with business priorities to ensure on-time, within-budget project delivery. • Proactively identified risks, leveraged data-driven decision-making, and mitigated challenges to uphold high standards of execution and client satisfaction. • Championed enterprise-level digital transformations, leveraging tools such as Jira, Smartsheet, Asana, Microsoft Project, Lucidchart, and Excel to streamline workflows.Passionate about empowering teams, optimizing processes, and leading high-visibility technology initiatives, I thrive in fast-paced, customer-driven environments where software excellence meets business success.

Experience

1. Sr Technical Program Manager

   Sia

   Apr 2025 — Present · Seattle, WA, US

   Client: Alaska AirlinesAs part of the organization’s strategic initiative—ASHA Integration—to unify Alaska Airlines and Hawaiian Airlines systems post-merger, I led Technical Program Management for a major integration program in the Commercial space. My work focused on harmonizing operations, technology, and commercial systems across both carriers. I oversaw technology consolidation, commercial alignment, and operational readiness across Passenger Service Systems (PSS), e-commerce platforms, and servicing workflows, ensuring full adherence to governance, audit, and compliance standards.

Education

• University of Madras

  B.Tech, Information Technology

• Annamalai University

  Master of Business Administration - MBA, Information Systems

Skills

• Business Analysis
• Sdlc
• Xml
• Sql
• Business Process