Sandip Ray

About Sandip Ray

I am a highly accomplished and results-oriented leader with over 20 years of experience driving digital transformation and operational excellence in healthcare & technology, specializing in driving innovation and spearheading successful ventures in AI tool implementation, New Product Development and launch, Digital Transformation, Rev Cycle Modernization, Virtual Health Program Implementation & Expansion, Computer Vision, IoT and Wearables, Cybersecurity, Change Management, Data Center Migration, Global Process Implementation, TPRM and Innovative Process & Tool Redesign. My background includes a robust tenure as a Solutions Architect and global Consulting Program Lead, steering diverse cross-functional teams to deliver impactful initiatives on a global scale. Experienced in Third-party vendor management. I excel as a self-motivated leader, adept at managing people, and well-versed in customer service. My skill set extends to adeptly navigating organizational structures, forging connections between disparate business units, and consistently delivering projects punctually and within allocated budgets. I am a multilingual US citizen, offering flexibility and a broad perspective. Seeking to leverage my expertise to contribute to innovative health/technology organizations.

Experience

1. Senior Program Manager - Technology Innovation Strategy

   Novant Health

   Jun 2021 — Present · Charlotte, NC, US

   Working as the Senior Program Manager - Technology / Innovation / Strategy at an amazing, forward-thinking, innovative organization called Novant Health. My role as an Internal Consultant is unique to my past positions. I am managing various technology and innovative projects with small and large projects teams, like- Lead program manager for $115 M initiative - HASP payment on the Hospital Medical Debt Mitigation Plan- Leading an enterprise-wide project to bring in Gen AI solutions for Revenue Cycle- Managing several enterprise-wide projects to bring in Gen AI solutions for NH Revenue Cycle with vendors like SmarterDX, Fathom, HealthFuse, Cedar, Phare Health, AGS, Citius Tech, Mercury Global Services, Huron- Focused on Pre-auth, Denials management and CDI automation challenges using AI- Effectively guiding and mentoring a cross-functional team of business analysts, project managers, and technical leads to deliver on strategic objectives like Rev Cycle Coding/AR outsourcing to Access Healthcare- Generate revenue using Kodiak & FTI for AR initiatives- Apple Health SME- Worked with McKinsey for a complete strategic overhaul of NH Revenue Cycle Digital Transformation- Worked on a Smart Sock / Smart Bed combination initiative to decrease Hospital Fall Prevention rate- Enterprise-wide Change Management Leader- Cloud-based Genesys Cloud CX implementation lead- Hospital at Home (HaH) SME- Created the Strategy for Digital Transformation at NH- Remote Patient Monitoring (RPM) with Epic Integration - Bariatric Surgery - Heart & Vascular Institute - Knee/Joint Replacement - Maternal Care - Hypertension in expecting mothers - Oncology- RPA / AI implementation in Rev Cycle- Rev Cycle Automation & Patient Engagement - Project Upstream - Maternal Health and Planned Parenting- Working with AWS/Deloitte to build various innovative AI tools

Education

• University of Alabama at Birmingham

  Master of Science - MS, Computer & Information Sciences

• Auburn University

  Executive MBA, Health/Health Care Administration/Management

• Asutosh College Zoology BSc Hons

  Bachelor of Science (B.Sc.), Zoology/Animal Biology

  1990 — 1993

• University of Calcutta

  Master of Science - MS, Zoology/Immunology