Pragya Singh

Manager - Customer Success(Channels APMEA)

Role
Manager, Customer Success at Freshworks
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Pragya Singh

Highly accomplished Customer Success Manager with a proven track record of delivering exceptional customer satisfaction and retention. With over 8+ years of experience managing diverse portfolios, I consistently exceed revenue targets. My expertise lies in developing and executing proactive customer engagement strategies that drive product adoption and ensure long-term success. As a strong communicator with excellent problem-solving abilities, I am committed to a customer-centric approach. I thrive in dynamic environments and leverage my skills to build strong relationships, resolve challenges, and deliver outstanding results.

Experience

  1. Manager, Customer Success

    Freshworks

    Jul 2025 — Present · Chennai, IN

Education

  • Loyola Institute Of Business Administration

    Digital Marketing certification, Digital Marketing

    2017 — 2017

  • Calcutta University, Kolkata

    Bachelor of Business Administration - BBA, Marketing

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Pragya Singh — Manager, Customer Success at Freshworks in Chennai, TN, IN | Unifers